Run your marketplace on SuperApp

Everything you need to launch, run and grow your own branded marketplace — food delivery, retail and supermarkets on one platform.

What is SuperApp?Visit superapphq.com

Written for marketplace operators and the merchants who sell on their marketplaces. Available screens and features depend on your plan, enabled settings and app version. If your screen differs, confirm availability with your support contact. Planned capabilities are listed on the roadmap.

Getting started

What SuperApp is, logging in, the launch checklist and which app does what.

Marketplace structure

Zones, business types, outlets, franchises and multi-outlet ordering.

Orders

The order lifecycle, live orders, edits and refunds, cancellations, prep time and automation.

Catalog

Build a catalog, add options and add-ons, and manage availability — sold out, timed disable and per-channel pricing.

Dispatch & delivery

The dispatcher panel, auto-dispatch, drivers and delivery networks.

Payments & finances

Payments overview, gateway setup, taxes and charges, settlements and refunds and disputes.

Growth & customers

Coupons, wallet, rewards, memberships, referrals, three different campaign tools, and the nine customer segments behind them.

Apps & devices

The partner app by role, device pairing, the kiosk, the POS register, the kitchen display, card terminals and printing.

Developers & reference

Integrations, messaging and webhooks — plus every screen in the dashboard navigation map, a glossary and the changelog.

Ordering as a customer rather than running a marketplace? The help centre is written for you.

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